Receptionist-Front Desk (Part-time)

The Pete Store has grown from a single location in 2001 to become one of the largest and most respected truck dealers in the world today. Our secret to success isn’t much of a secret at all: We prioritize hiring, training, and supporting great people above everything else – even our customers. Employees come first at The Pete Store because we believe that the better we take care of our employees, the better they will take care of our customers.

If you are looking for a place where you are valued, supported, and can be a part of building something truly special, look no further. Let’s get to work!

Benefits: 

• Affordable employee health Insurance (medical, dental, vision)
• 401K with company match
• Paid holiday and vacation
• Employer paid training for technicians

The front desk clerk/receptionist performs routine clerical, secretarial and administrative work. Answers telephones, receives the public, and provides customer assistance, data processing, and record-keeping.

• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, customers and others and refers, when necessary, to the appropriate person or department.
• Prepares outgoing mail; sorts and distributes incoming mail.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Handle and distribute customer feedback to the appropriate party via phone, email, mail or social media.
• Creates and assists with analyzing reports through the phone system web portal.

Other Duties

• Duplicates and distributes materials.
• Coordinate employee birthday recognitions.
• Assists in the ordering, receiving, stocking and distribution of office supplies
• Provide administrative support and assists with other tasks as assigned

Competencies

• Communication proficiency
• Ethical Conduct
• Flexibility
• Initiative
• Time Management
• Positive Attitude
• Phone Skills
• Adaptability
• Computer Skills

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

REQUIREMENTS

• Customer service attitude
• Multitasking and time-management skills, with the ability to prioritize tasks
• Proficiency in Microsoft Office Suite (MS Excel in particular)
• Strong phone contact handling and active listening skills
• Solid written and verbal communication skills 
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills 

All applicants who accept employment will be required to complete a pre-employment drug/BG/MVR screen.

The Pete Store is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, compensated, promoted and if necessary, disciplined without regard to sex, race, religion, age, national origin, color, disability, status as a veteran, or any other classification protected by federal, state, or local law.

Employees holding a CDL license are classified in a “safety sensitive” position as defined by the United States Department of Transportation drug and alcohol testing regulations.   As a “safety sensitive” classification, you will be subject to drug and alcohol testing, including random testing.